Cancellation & Reissue Policy

Bookme Ltd.

Flight

  • Bookme follows the respective airline's cancellation and reissue policy.

  • Cancellation/re-issue requests must be confirmed and executed at least 48 hours prior to the scheduled departure time. Otherwise, a no-show charge may apply as per the airline's rules.

  • Users can submit cancellation or reissue requests by sending an email to bookmebdltd@gmail.com.

  • A standard service charge may apply in case of any cancellation or reissue requests.

  • For the EMI method, the applicable EMI charge will be deducted from the payable amount.

  • After cancellation, customers will be eligible for a refund only for the remaining amount after deducting all applicable charges. Refunds will be initiated (if applicable) upon a successful cancellation.

  • Tickets/Tours/activities or any kind of bookings which is booked for blackout dates, long government holidays (2 days or 2 days+), and festival periods are non-refundable and non-cancellable.

  • Refunds will be processed through Bookme's designated channels (Bank Transfer, bKash, or Cash), as determined by Bookme.

  • For any kind of additional payment, a convenience charge will be applicable depending on the payment method.

Hotel

  • Bookme follows the respective property's cancellation policy.

  • To cancel a booking, travelers must send an email to bookmebdltd@gmail.com for any cancellation request.

  • Cancellation charges may apply depending on the property and the time of cancellation.

  • Date change is not possible for any hotel booking. Travelers need to cancel the previous booking and rebook with the new date.

  • For the EMI method, the applicable EMI charge will be deducted from the payable amount.

  • After cancellation, customers will be eligible for a refund only for the remaining amount after deducting all applicable charges. Refunds will be initiated (if applicable) upon a successful cancellation.

  • Tickets/Tours/activities or any kind of bookings which is booked for blackout dates, long government holidays (2 days or 2 days+), and festival periods are non-refundable and non-cancellable.

  • Refunds will be processed through Bookme's designated channels (Bank Transfer, bKash, or Cash), as determined by Bookme.

Tour

  • Bookme follows the respective tour operator's cancellation policy. Please check the given policy under each tour before booking to know more about applicable charges.

  • To cancel or change dates, travelers are advised to email at bookmebdltd@gmail.com. The team will respond accordingly to resolve the issue.

  • For the EMI method, the applicable EMI charge will be deducted from the payable amount.

  • After cancellation, customers will be eligible for a refund only for the remaining amount after deducting all applicable charges. Refunds will be initiated (if applicable) upon a successful cancellation.

  • Tickets/Tours/activities or any kind of bookings which is booked for blackout dates, long government holidays (2 days or 2 days+), and festival periods are non-refundable and non-cancellable.

  • Refunds will be processed through Bookme's designated channels (Bank Transfer, bKash, or Cash), as determined by Bookme.

Visa

  • Visa charges and service charges are strictly non-refundable, regardless of the outcome of the application process.

  • Once submitted, the application cannot be canceled or modified.

Contact Information

For further queries regarding cancellation or reissue policies, please contact: