Bookme Ltd.
Bookme Ltd. ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, process, and protect your information when you use our website, mobile app, or any of our services. By using Bookme's services, you agree to the terms outlined in this Privacy Policy.
Personal Information Provided by You: Name, gender, date of birth, contact details, passport/ID details, payment details, and any other booking-related information.
Automatically Collected Information: Device details (IP address, browser type, operating system), log data, app usage, and location data (if enabled).
Cookies and Tracking Technologies: Cookies are used to personalize content, improve user experience, and analyze usage. Users may disable cookies, but some services may not function properly.
To process bookings and reservations (flights, hotels, tours, visas, etc.).
To share necessary details with third-party service providers (airlines, hotels, tour operators, visa authorities).
To process payments securely through authorized payment gateways.
To communicate booking confirmations, updates, or cancellations.
To send promotional offers or marketing communications (unless you unsubscribe).
To improve website, app, and customer experience.
To prevent fraud, comply with legal obligations, and ensure safety.
We do not sell or trade your personal information without consent.
Information may be shared with service providers (airlines, hotels, tour operators, visa authorities).
Payment gateways and banks may process your payment details; Bookme does not store them permanently.
Governmental or security agencies may access data if required by law.
Third-party vendors may access limited information for cashback or promotional purposes.
Profile photo uploads (if provided) are optional and not shared with third parties.
We implement strict technical, administrative, and physical safeguards to protect personal data from unauthorized access, misuse, or disclosure. Payment details are usually collected directly by payment gateways and not stored by Bookme. If stored temporarily, data is encrypted and secured. Personal data is retained only for as long as necessary to provide services, comply with legal obligations, prevent fraud, resolve disputes, and enforce agreements.
Bookme services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If a parent/guardian believes their child has provided information, they should contact us and we will delete it immediately.
You have the right to access, update, or request deletion of your personal information.
Users may request account deletion or data removal by contacting bookmebdltd@gmail.com.
Promotional communications can be unsubscribed through provided links or app settings.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. You are encouraged to review this policy regularly to stay informed about how we are protecting your data.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Phone
01967776777Address
1147/A(3rd floor), CDA Avenue, GEC Circle, Chattogram
